FREQUENTLY ASKED QUESTIONS

Parking
Pets
Photography
Refreshments
Refunds
Restrooms
Tickets
Time
Wait Times
Weddings
Will Call

   Much of the lights display is visible from a fully accessible patio.

    The trails through the display are gravel surfaced.

    Accessible restrooms are located in the Shorts Visitor Center.

    Wheelchairs are not available at the Garden

    Limited Mobility Parking
   The Garden’s parking lot, located at 12001 Main St., is reserved for limited mobility

   drop off and disabled parking. You must have a disabled parking permit

   to park in this monitored lot.

   From I-405, take the NE 8th Street exit going east. Turn right on 120th Avenue NE.

   Go south and along the curvy road 1/2 mile to the first light and turn left onto Main

   Street.  We're up the hill about 3 blocks and on your right.

Assisted Groups

If you will be bringing senior citizens or people with limited mobility, please note the following

suggestions:
  The ratio of caregiver to your guests should be about 1:5 – please stay with them to

     ensure their safety.
  There are some steps, inclines, gravel and puddles.
  All visitors should dress for the weather; non-skid shoes are recommended.
  Please allow at least 45 minutes for guests to stroll the garden and soak up the beauty!
  Accessibility Guides available upon request.

Busses may drop passengers off and pick them up in the bus loading zone at 12001

Main St. Only small shuttle busses may park in the Garden’s lot.
From I-405, take the NE 8th Street East exit, turn right on 120th Avenue. Go south

and along the curvy road 1/2 mile to the first light and turn left onto Main Street.

The bus loading zone is up the hill about 3 blocks, on your right. Please do not try

to enter the Garden’s parking lot – there is not enough room for the bus to turn around.

Children
Children 10 and under are free every night and do not need tickets.

Garden d'Lights Maps

Print your Garden d'Lights Map. Children, ages 1 to 95 will enjoy finding the

critters made entirely of lights in the Garden.

Free parking is available at Wilburton Hill Park, located east of the Garden on the south

side of Main Street.

From I-405, take the NE 8th Street exit going east. Turn right onto 124th Avenue NE.

The park is at the intersection of 124th and Main St. It is a short walk up Main St. to the

Garden entrance.

After 5:00 p.m., free parking is available at the Bellevue School District offices, located

at 12111 NE 1st St.

From I-405, take the NE 8th Street exit going east. Turn right on 120th Avenue NE. Go

south .4 mile to NE 1st, on the left. Turn into the first lot, immediately on your left. Follow

the short pedestrian trail from the parking lot and across Main St. to the Garden’s entrance.

Please respect the “no parking beyond this point” signs adjacent to this lot.

The Trillium gift shop is open every evening from 5:00 – 9:30 during Garden d’Lights.

Can’t make it to the event? The shop is open Mondays and Thursdays, Noon – 3:00pm
starting November 26, and tickets will be available for purchase at those times.

Lost and Found

Please leave a message for the Garden Office at 425-452-2750.

Lost Ticket/No Printer
You can present an image of your ticket on your smart phone, or check-in at the ticket office
shen you arrive and we will look up your reservation.     

Members
Garden Society members will receive one free pass for an individual membership, or four

for a family membership. We will mail adminssion postcard passes to current members in
November. Bring them with you for admittance to the show any night. Not a member yet?
Join now at our secure website!

Parking

   General Parking
   Free parking is available at Wilburton Hill Park, located east of the Garden on the south side

   of Main Street.
   From I-405, take the NE 8th Street exit going east. Turn right onto 124th Avenue NE. The

   park is at the intersection of 124th and Main St. It is a short walk up Main St. to the Garden’s

   entrance.

   After 5:00 p.m., free parking is available at the Bellevue School District offices, located

   at 12111 NE 1st St.
   From I-405, take the NE 8th Street exit going east. Turn right on 120th Avenue NE. Go

   south .4 mile to NE 1st, on the left. Turn into the first lot, immediately on your left. Follow the

   short pedestrian trail from the parking lot and across Main St. to the Garden’s entrance. Please

   respect the “no parking beyond this point” signs adjacent to this lot.

Service animals only within the Garden.

Free Photo-Op stations are located throughout the exhibit. For professional photography
shoots, please leave a message for the Garden Office at 425-452-2750 for photography permit
information.

Hot drinks are available for purchase on the patio outside the Shorts Visitor Center.

Tickets are non-refundable unless we cancel the event. If we cancel, you will

be notified by e-mail message. The following options are available:

1. Use ticket any other night, without re-booking. Be sure to bring original confirmation

sheet, it is still your ticket to the event. Please check this website to be sure the event

has not been cancelled on the new date chosen to attend.

2. If unable to attend on a different night, please consider supporting Garden d’Lights by

allowing admission fee to be a donation to the Bellevue Botanical Garden Society. No further

action is required.

3. If the event is cancelled and customer would like a refund, customer neds to email the Bellevue
Botanical Garden Society at bbgsoffice@bellevuebotanical.org with “Refund Request Gd’L” in the
subject line. In the email, please state your name, address, phone number, the date of the show

cancelled, and the reference number provided at the time of the sale. Refund requests will be

processed at the end of the show, in January, 2012.

Restrooms are located in the Shorts Visitor Center. Honey buckets are available near the
Information Kiosk at the Garden’s entrance and at the pedestrian crossing on Main St.

Please print and bring your online ticket for admission to the event. Tickets are also available

at the Garden’s Trillium Shop on Tuesdays and Thursdays from noon – 3 p.m. starting November 26.

No tickets necessary on free nights; admission is on space-available basis; first come, first served.

Tickets are good for the whole evening; there are no set admission times. Last entry is at 9:30 pm.

While we plan carefully to make our system run smoothly, please be patient.

Allow plenty of time for parking and entering the show. Every “staff” person you meet as

you enter Garden d’Lights is a volunteer, enriching our community through their service.

Weddings
We are not able to accommodate wedding photography at this time. Please leave a message for the
Garden Office at 425-452-2750 if you are interested in wedding photography.

Will Call
If you have a Will Call ticket please pick it up at the Tickets and Information building near the entrance.  

Hours and Fees	Plan Your Visit	Directions and Parking
Photo Gallery	Frequently Asked Questions

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Information:425-452-6844

2012 Sponsors:

 

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Sponsorships available. Contact sponsor@bellevuebotanical.org

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Event Chairs:  Sharon and Dallas Graham

FEEDBACK:  info@gardendlights.org

Webmother:  joanne@gardendlights.org

Copyright 2012 Bellevue Botanical Garden Society. All rights reserved.
This site is sponsored and maintained by volunteers of the Bellevue Botanical Garden Society

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